Shipping Policy

1. Overview

VedIQAstro is a digital service platform that provides AI-powered Vedic astrology analysis and reports. This Shipping Policy explains how our digital services are delivered and what you can expect regarding delivery times and methods.

2. Digital Service Delivery

2.1 No Physical Products

VedIQAstro is a completely digital service. We do not ship any physical products. All services, including:

• Astrological chart generation
• AI-powered astrological analysis
• Question-based personalized readings
• PDF reports and downloadable content

are delivered instantly through our online platform.

2.2 Instant Access

Upon successful subscription or payment:

• Your subscription is activated immediately
• You gain instant access to all subscribed features
• Question limits are available right away
• No waiting period or shipping time required

3. Digital Content Delivery

3.1 Astrological Reports

All astrological analysis and reports are generated and delivered digitally:

• Charts and analysis are displayed immediately in your browser
• PDF reports can be downloaded instantly from your account
• All content is accessible through your VedIQAstro account
• Previous analyses are stored in your account history

3.2 Account Access

Your account provides:

• 24/7 access to all your astrological charts and analyses
• Downloadable PDF reports at any time
• Access to your question history and previous readings
• No expiration date for accessing your historical data (while account is active)

4. Delivery Timeframes

4.1 Immediate Delivery

All digital services are delivered immediately:

• Chart Generation: Instant (within seconds)
• AI Analysis: Typically 10-30 seconds depending on complexity
• PDF Downloads: Instant download upon request
• Subscription Activation: Immediate upon payment confirmation

4.2 Processing Times

While our services are delivered instantly, payment processing may take a few moments:

• Payment verification: Usually instant, may take up to 2-3 minutes
• Subscription activation: Automatic upon payment confirmation
• If payment is delayed, you will receive access as soon as payment is confirmed

5. Geographic Availability

VedIQAstro is available worldwide as a digital service:

• No geographic restrictions on service delivery
• Available 24/7 from anywhere with internet access
• No shipping costs or international delivery fees
• Same instant delivery regardless of location

6. Technical Requirements

To access and receive our digital services, you need:

• A device with internet connectivity (computer, tablet, or smartphone)
• A modern web browser (Chrome, Firefox, Safari, Edge, or similar)
• A valid email address for account creation and notifications
• JavaScript enabled in your browser

No special software installation is required. All services are accessed through our web platform.

7. Email Notifications

We may send you email notifications regarding:

• Subscription confirmations and receipts
• Payment confirmations
• Account updates and important notices
• Service updates and new features

These emails are delivered instantly to the email address associated with your account. Please ensure your email address is correct and check your spam folder if you don't receive expected emails.

8. Data Storage and Access

Your digital content is stored securely in your account:

• All charts and analyses are saved in your account
• You can access your content anytime by logging into your account
• PDF reports can be re-downloaded at any time
• Your data is backed up securely on our servers

We recommend downloading and saving important PDF reports to your personal device for backup purposes.

9. Service Availability

While we strive for 24/7 availability:

• Our services are generally available 24/7
• Occasional maintenance may cause brief service interruptions
• We will notify users of scheduled maintenance when possible
• No delivery delays occur during normal operation

10. Refunds and Cancellations

Since our services are delivered instantly and digitally, refunds and cancellations are handled according to our Cancellation and Refund Policy. There are no shipping-related refunds as no physical products are shipped.

11. Future Physical Products

Currently, VedIQAstro does not offer any physical products. If we introduce physical products in the future, this policy will be updated to include shipping information, delivery times, and shipping costs for those products.

12. Contact for Delivery Issues

If you experience any issues accessing your digital services or content:

• Check your internet connection
• Try refreshing your browser or clearing cache
• Ensure you are logged into the correct account
• Contact support at support@vediqastro.com for assistance

We aim to resolve access issues within 24-48 hours.

13. Changes to This Policy

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on this page. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Shipping Policy, please contact us at:

Email: support@vediqastro.com
Website: vediqastro.com